Memorable Travels

1. Information We Collect

We collect the following types of information:

Personal Information:

• Name, email address, phone number, and physical address
• Payment information when you make a purchase, request a quote, or book travel services
• Opt-in records and timestamps for all communication channels, including SMS and email

Non-Personal Information:

• IP address, browser type, and device information
• Website usage patterns and analytics
• Cookies and similar technologies

Customer Communication:

• Records of inquiries and travel planning requests
• Appointment and consultation details and preferences
• Travel preferences, trip-planning information, service history, and feedback

2. How We Use Your Information

We use collected data for:

• Providing and improving our travel planning services
• Processing transactions and payments
• Communicating with you about your inquiries, travel plans, appointments, bookings, and promotions
• Enhancing website functionality and user experience
• Ensuring security and fraud prevention
• Maintaining records of your communication preferences and consent

3. SMS Messaging & Compliance

Text Message Program Terms & Conditions

By opting into our SMS messaging services, you agree to receive text messages related to our services, including travel planning communications, appointment reminders, customer support, and important updates.

Opt-In & Consent:

• You will only receive messages if you have explicitly opted in.
• We maintain timestamped records of all opt-in actions.
• We comply with the Telephone Consumer Protection Act (TCPA) and all applicable laws.

Opt-Out Instructions:

• You can cancel SMS notifications at any time by replying "STOP."
• You will receive a final confirmation message, and no further messages will be sent unless you re-opt in.
• All opt-out requests are processed promptly.

Message Frequency & Content:

• Message frequency varies based on your interactions with Memorable Travels.
• Messages will be directly related to the services you have requested.
• We do not send promotional content without specific consent.

Help & Support:

• Reply "HELP" for assistance or contact us at margaret@memorabletravels.com.
• Customer support is available during regular business hours.

Carrier Information:

• Standard message and data rates may apply.
• Carriers are not liable for delayed or undelivered messages.
• Supported carriers include AT&T, Verizon, T-Mobile, and most regional carriers.

SMS Data Protection Statement

No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Information sharing with subcontractors providing support services, such as customer service, is permitted when necessary to provide our services.

All other use case categories exclude text messaging originator opt-in data and consent. This information will not be shared with third parties.

We implement reasonable data protection measures to safeguard your SMS opt-in information and consent records.

4. Information Sharing & Disclosure

We do not sell, rent, or trade personal information. We may share information with:

Service Providers:

• Third-party vendors who assist in our operations, including payment processing, appointment scheduling, travel planning, and booking-related services
• SMS aggregators and providers solely for the purpose of delivering messages you have consented to receive
• Service providers that assist us in operating our website and providing our services

Service providers are expected to maintain appropriate confidentiality and security protections.

Legal Compliance:

• If required by law, legal process, or to protect our rights
• In response to valid law enforcement requests or court orders

Business Transfers:

• In the event of a merger, acquisition, restructuring, or sale of assets
• In such cases, personal information remains subject to applicable privacy protections

All the above categories exclude text messaging originator opt-in data and consent. This information will not be shared with third parties, excluding aggregators and providers necessary to provide text messaging services.

5. Data Security

We implement and maintain reasonable security measures designed to protect your personal information, including:

• Protection of sensitive information during transmission and storage
• Secure access controls and authentication mechanisms
• Security assessments and updates
• Data protection procedures
• Breach response and notification procedures in accordance with applicable laws
• Backup and recovery procedures where appropriate

Despite these measures, no method of transmission over the Internet or electronic storage is 100% secure. We strive to use commercially reasonable means to protect your personal information but cannot guarantee absolute security.

6. Cookies & Tracking Technologies

We may use cookies and similar technologies to:

• Analyze website traffic and user behavior
• Remember your preferences
• Improve website functionality and user experience
• Measure the effectiveness of our services and communications

You may control cookies through your browser settings. Disabling cookies may limit your ability to use certain features of our website.

7. Your Rights & Choices

Depending on applicable law, you may have the right to:

• Access, update, or request deletion of your personal information
• Opt out of marketing emails by clicking the "unsubscribe" link in our emails
• Opt out of SMS messages by replying "STOP"
• Request information regarding how we process your data
• Withdraw consent for future communications
• Lodge a complaint with an applicable supervisory or regulatory authority if you believe your rights have been violated

To exercise these rights or submit a privacy-related request, please contact us using the information in Section 10.

8. Third-Party Links

Our website may contain links to third-party websites or services, including travel-related providers. We are not responsible for the privacy practices of these third parties and encourage you to review their privacy policies before providing personal information.

This Privacy Policy applies only to information collected by Memorable Travels.

9. Changes to This Privacy Policy

We may update this Privacy Policy periodically. The latest version will be made available on our website with the applicable effective date.

For significant changes, we may notify you by email or through a notice on our website.

10. Contact Us

If you have questions about this Privacy Policy or how your information is handled, please contact:

By using our website and services, you acknowledge this Privacy Policy.